Frequently Asked Questions

How do I pay?

You can place an order on our web site and pay with a major credit card*, debit card, or PayPal.

Notice:we do not accept checks or money orders. 

How do I track my package?

You will be emailed a shipment confirmation email along with a tracking number to track the shipment of your package. Click Here to enter tracking number to track your package. The online update of logistics information may be delayed for 1-2 days, please wait patiently Thanks.

Do You Charge Sales Tax?


When Will My Order Arrive?

For shipping options and delivery times, please check here to know more information.

How do I care for my doll?

We have a complete guide to assist you in caring for your doll. You can find Doll Care Tips

Do you have dolls that are perfect for kids under 14?

Yes, All babeside reborn dolls have been safely tested for kids 3+.  

Are your dolls posable?

All babies can pose, they have flexible limbs.

Do you have dolls with rooted hair?

Each baby's shape is one of a kind.Some dolls are hair rooted hair, some are hand painted, you can easily get this information in the product description.

Have more questions? Contact us